Shipping policy

Shipping Policy

LucenWave offers worldwide shipping.

Shipping Rates

• Free standard shipping on orders of $125 or more.

• A flat shipping fee of $4.95 applies to orders under $125.

Estimated Delivery

Standard delivery typically takes 5-8 business days. Delivery times are estimates and may be affected by carrier delays, customs processing, weather, holidays, or other circumstances outside our control.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information when available.

Customs and Import Fees

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the customer’s responsibility unless otherwise stated at checkout.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address. Please contact us immediately if you notice an error. We cannot guarantee changes after an order has been processed or shipped.

For shipping questions, contact us at support@lucenwave.com.